Testimonials

Niki was the best in helping me choose my best car. Kudos to him. Thanks a lot

MY CAR PURCHASE WAS AWESOME. NICK AND THE MANAGERS WENT ABOVE AND BEYOND TO MAKE SURE I HAD A SMOOTH BUYING EXPERIENCE. I REALLY APPRECIATE IT. THANK YOU ANTWERPEN

I got an excellent service A + and recommend to everyone! Good job , will return in the future!

I am very pleased with my visit, would recommend this dealership to all my friends and family members .

Nick and Chris were great,

This the best Company to buying a car Nick really helped me out so much I love my new charger. Thank you for helping

Nick was very helpful and knowledgeable when it came to the 2014 jeep cherokee we purchased. When we went on the test drive he was courteous and allowed silence to listen for any problems. Also allowed me to check engine oil and engine compartment extensively. I did not feel rushed at all working with this dealership and I am confident the vehicle will be on the road for many years to come.

I came in to purchase a car, my experience was awesome! Amy and Daniela were the perfect duo, able to answer most of my questions. If they didn't know Nick and Mitch swooped in to help. I would purchase another vehicle here!

Nick and chris were so helpful!!! Literally one of the best services I’ve ever had.

Nick Coleman was a big help today purchasing my new car I have a 2018 Chrysler Limited. This is actually my dream car thank you guys for helping me out Nick you’re the best bro.

Great customer service and fast service!

I had an excellent experience at Antwerpen Mitsubishi. Nick my salesman was very informative and show me the car that l purchased that same day. Mitch was so helpful because he work out a payment that I was very content with. Everyone including including Daniel and Brenda in the processing office finalized everything for me I was completely happy when I drove away in my new car. Thank you all very very much!

I had an absolutely delightful experience buying a car and Mitch and Nickolas made it fun and seamless. This is the first time I bought a car in 10 years. They went above and beyond, and did not haggle. Mitch and Nickolas are honest, friendly and extremely knowledgeable. They will work with you tirelessly to make sure you leave happy. I bought a gorgeous Kia Soul that looks new and had low mileage, and runs smoothly. This was the best place in the surrounding area. We went to three dealers, but returned to Antwerpen Randallstown. 5 Stars

Traded in my 2021 TLX & got a 2024 BMW X3 a few months ago , excellent service from Nick & the manager Cliff , excellent service with everything else following up. 👌🏾👍🏾

Just purchased a 2019 RAV4 from Antwerpen Mitsubishi in Randallstown, MD. First came in Saturday and met Nick Coleman who showed us the vehicle, he was very informative and super friendly. Came back Monday with down payment in hand and worked with Nick and Mitch Stainback to complete the purchase, again both super helpful, super friendly, overall great experience. Even my husband, who has a tight fist on his wallet left with a smile and easy laughter. Looking for you future ride?? Check these guys out!! 5 out 5 stars, for sure! Thanks for making this a GREAT experience!

I had an EXCELLENT experience. The process was easy and my finance manager Nicole was knowledgeable, patient and kind.

Very Friendly staff. Julie is great.

They make appointments and take you on time. They also estimated the time it would take to make the repair and finished much sooner.

Nick was a awesome sale person. I told him my situation, and he was very understanding and worked every possible angle to get me in a vehicle. I love the Mitsubishi dealership because they really work with their customers. I will be back for my Outlander!!

Went here for my first car and got it 💯, Nickolas got the best car for me quick in and out

Could not have asked for a better salesman. Nick did a fantastic job. The team as a whole were A1.

It was great smooth process and great team

⭐⭐⭐⭐⭐ We had a fantastic experience buying a car from Antwerpen, and what really stood out was how well the entire team works together and supports one another on the floor. From the moment we walked in, Mitch welcomed us right away and made us feel comfortable. Toni went above and beyond by bringing multiple models up front so we could easily compare them side by side, which made the decision process so much easier. Karon was upfront, honest, and straightforward from our very first conversation, which we truly appreciated. Scott, the finance manager, was amazing to work with—clear, patient, and efficient—and Nick was incredibly knowledgeable about the brand, make, and different models, answering every question with confidence. This was a smooth, stress-free car-buying experience thanks to a team that genuinely works well together. I highly recommend Antwerpen if you’re looking for great service and an honest, supportive buying experience.

Excellent with Cliff being very professional. The entire staff played a huge part in this sale and were very courteous and respectful. I recommend this team to anyone searching for a good quality vehicle.

Except for the haggling, it was a very good experience. I really enjoyed the salesman.

Excellent service center

Called service for service information on my 2022 Outlander, very professional and polite staff. Will make an appointment when due.

I live almost 3 hrs away and saw the 2024 ralli art and Called Scott. I told Scott the situation. Paid for son's wedding , flew daughter in for wedding plus hotel and rental, and on top of that I had surgery amd my dog was sick. So needless to say my finances wasn't great. Told him I wanted an "out the door price" Not a penny more when I get there. Scott amd his team made this whole process about as seamless as you can get. Everything was done when I got there. The professionalism of the staff and I was in an out in under an hour. What I can say. Honest, no pressure, true to word. Best experience not only buying car but ever to be honest. If I go again. You guys are my go to. I can't say enough good things in one post to how blown away I was. What a wonderful experience. Scott and his team is A+++

The service department is very good. The dealership must be revamping its process. The show room was empty.

I really appreciate how detailed the reports are at every visit, and the service staff are always friendly and professional. That said, I was expecting more from a dealership experience. My visits don’t feel much different from a regular service station, and I had hoped for something more personalized and specialized. I assumed a dealership would be able to service my vehicle in ways that other shops couldn’t. On my most recent visit, I brought up a specific issue, but I was told no diagnostic could be done and that I would need to go to another dealership. This location is already far from me, and it’s the closest one available, so that was frustrating. At this point, I’m considering finding another place to service my vehicle moving forward.

I love how detailed the reports i get at every visit and service staff are always friendly. I don't like that my visits don't feel any different than any service station I've visited. I think I've just expected a dealership to feel more personalized AND be able to service my vehicle in a way that a nondealership could never. On my most recent visit, I wanted to address an issue. No one could do any diagnostic, or so I was told. I'd have to go to further dealerships and this one is already far from me and it's the closest of them all. I fear, I'm just going to find another place to service my vehicle moving forward.

absolutely sucks. i work at a shop and we have a account with them for wholesale parts, i called got transferred to service was told he was out and would take my number and call back. ok no problem. an hour goes by i called back again same thing, said he was on lunch and wouldn’t be back for an hour and a half. will go to another location..

Dear Antwerpen Mitsubishi, I am writing to formally address an issue regarding a deposit I paid for a rental vehicle through your dealership. At the time of the rental, I was required to pay a deposit with the understanding that it would be refunded upon return of the vehicle. However, I have since been informed by your staff that there is no record of this payment, despite the fact that the funds were clearly withdrawn from my account. I have verified this transaction through my bank statements, which show the exact date and amount of the deposit paid to your dealership. This situation is both concerning and unacceptable, as I fulfilled my obligation in good faith and now face difficulty recovering my funds. I respectfully request that you conduct a thorough review of your payment records and internal systems to locate this transaction. I am prepared to provide documentation from my bank to support my claim if needed. Please understand that if this matter is not resolved promptly, I will have no choice but to pursue further action, which may include filing a dispute with my bank and submitting a formal complaint to the appropriate consumer protection agencies. I would appreciate your immediate attention to this matter and expect a response within [5–7 business days]. Sincerely, Jerome Since I wasn’t provided a receipt at the time, I’ve now submitted my bank statement clearly showing the transaction was processed and the funds were taken from my account. Based on this proof, I expect the agreed refund to be issued promptly. Please confirm the next steps and when I can expect the refund. Thank you.

These people are "thieves". I went there 2 years ago was given a quote, asked if this was all owed on the vehicle was told it was. Paid half down. Which left 8,000.00. After I got set at the table 2000 was mysteriously added. Found out it was extended warranty which is optional. I reached out to them I talked to Shaun on the phone but my childs name was placed first. They would have gotten full payment for the vehicle by the end of the month. I'm in the market for a vehicle The Most High answered my prayers. I was unsurprisingly not happy with the vehicle and prayed to get another. I will never let another car dealership scam me again. Now you have a chance to make it right ✅️

Buyer beware. Bait and switch on used cars. Internet price went up over 3k not including taxes and registration fee. A bunch of ridiculous add ons not mentioned on the internet.

Unfortunately I wouldn't recommend this location to anyone. You assume that going to a dealer would mean that your services would be top tier. I felt as though I was dealing with a back ally mechanic. Julie Brown in the service department was unpleasant to work with from the initial appointment to the day which the service work was actually completed. Mrs. Brown's behavior towards me was very unacceptable, rude, and unprofessional. Eventually I was able to speak to the manager Mark who provided a more positive, knowledgeable, and patient experience. Taking everything into consideration I will say that the cashier upfront along with Nickolas in the sales department provided me with an exceptional customer service experience. I strongly advise that they educate their employees on enhancing customer retention and CSAT. As for me I will not be returning.

Stopped in, was told I had approval, came back with my down payment ready for the car, just to be told I actually don’t have approval unless I get a smaller car that I explicitly said I did not want. Ran me around and wasted my time for 4 hours just to not actually be approved as said, I’m confused as to how I was even given a pencil if the numbers didn’t add up/approval. Excellent attitude from the sales rep, but very misleading and disappointing all in all. Will definitely not be returning.

Sold me a truck that wasn’t inspected. Bald tires with a plug in the sidewall worn out windshield wipers tire pressure low no washer fluid warped front rotors and rear shocks need replaced. Transmission needs update and also has a recall.

2 days ago I went in to sell my outlander and was offered a price I said I couldn’t take and walked away. The next day the sales rep called me and said come in and we will take care of you at the price you want and I couldn’t make it yesterday so I called the manager Mitch and said I will come today and he said it’s fine. I walked in today both the sales rep and manager Mitch weren’t there and I was told we don’t buy cars at that price and etc it’s our policy. I’m very disappointed in the service I received. Horrible customer service. Also they have blocked my number and they want me to contact them. I don’t recommend no one to go here.